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Congratulations to TLC Staten Island Commissioner Elias Arout on his re-appointment by the Mayor on the recommendation of the Staten Island delegation to the New York City Council. Having served on the TLC since 1988, Commissioner Arout is the Board’s longest serving member. Commissioner Arout is a past commander of the American Legion of Richmond County and a former commander of the Legion's Five Star Post. A Navy veteran and retired City Housing Authority cop, he was a founder and past president of the board of directors of Staten Island’s Project Hospitality. Commissioner Arout’s new seven year term expires on January 31, 2015 |
The TLC is exploring pilot programs to test taxi group rides and livery stands, and will ensure that any such transportation models work well before making them permanent. As always, I look forward to discussing the possibilities with my fellow TLC Commissioners during and after the research phase.
While speaking of the livery industry, I am very pleased to announce that we will soon have a Livery Passengers’ Bill of Rights for the first time similar to the successful Bill of Rights that has been in place in the taxicab industry for over a decade.
This project began its life in my office as a TLC initiative, and the New York City Council recently passed legislation (with input from the TLC and the Mayor’s Office) to codify this important document in law for the first time. The Livery Passengers’ Bill of Rights will empower patrons of community car services to understand and expect the levels of service to which they are entitled, but, perhaps, more importantly, it will help them to understand their options to enforce these rights should that level of service not be achieved.
This new law is part of a comprehensive TLC plan to raise livery industry standards which we have successfully accomplished in the taxicab industry starting in the mid-1990s. This spring I plan to present a comprehensive reform and overhaul of the livery industry to increase accountability, promote safety and satisfy customer expectations for this vital community transportation service.
The Bill of Rights is just a starting point in our efforts to enhance professional business standards that will accomplish many regulatory goals including the drastic reduction of illegal and unlicensed activity that some licensed bases, vehicle owners and drivers have either intentionally engaged in or have not been diligent in preventing on their own.
As you can see, 2009 is shaping up to be another landmark year for the TLC!
Congratulations are also in order for TLC Bronx Commissioner Lauvienska Polanco for her re-appointment by the Mayor on the recommendation of the Manhattan delegation to the New York City Council. Commissioner Polanco was appointed to the Manhattan seat of the TLC Board of Commissioners in 2007. Commissioner Polanco worked briefly as a mediator for insurance defense claims before spending some years at a personal injury law firm. After that she joined the New York State Unified Court System, first as a Court Attorney in the Civil Court, and now in an elevated role as Principal Law Clerk at the Bronx Supreme Court. Commissioner Polanco’s new seven year term expires on January 31, 2015. |
Watch
the TLC web site at www.nyc.gov/taxi for updates, or
to access monthly medallion price charts.