REFUND.ME REVEALS HER TOP 10 AIRPORTS FOR DELAYS AND CANCELLATIONS

By Gabriel St-Maurice


refund.me flight compensation statistics show passengers have suffered the most delays and cancellations in Frankfurt Airport

In just 9 months, refund.me has already served claims in over 50 countries from 5 continents and 122 airlines

New York’s John F. Kennedy Airport ranks 10th worldwide in terms of claims for delayed arrivals processed by refund.me


New York, May 30th 2013 – refund.me, the international service provider which helps passengers claim their right to monetary compensation for flight delays, cancellations,
diversions and missed connections, has revealed a list of the airports where users of its online widget and mobile app have suffered the most inconveniences. In only 9 months since its birth, the German start-up has served claims for passengers in over 50 countries from 5 continents and 122 airlines.

The breakthrough online system was recently awarded the Top Sabre Red Appy Award which recognizes the innovative business idea and its design for the Sabre Red Workspace used by travel agents to shop for and book travel, and the efforts of refund.me in making passenger rights more transparent and accessible.

According to refund.me statistics[*], Frankfurt Airport has generated the most claims for delayed arrivals, followed by three British airports, Manchester, Stansted and Gatwick. Dusseldorf’s Airport slots in at 5th, followed by Tegel (Berlin), Antalya (Turkey), Barajas and Birmingham. New York’s JFK closes out the Top 10.

Passengers have also suffered the most flight cancellations in Frankfurt Airport[†], followed by Franz Joseph Strauss Airport (Munich) and Charles de Gaulle (Paris). Gatwick follows close behind in 4th, followed in turn by Schiphol (Amsterdam), Copenhagen and Dusseldorf airports. Heathrow slots in at 8th, with Barajas (Madrid) holding down the 9th position and Manchester Airport rounding out the Top 10.


World’s most on time airports

Major airports in the US are among the best in the world in terms of on time performance, according to the April on time report published by flightstats.com. Indeed, 5 of the Top 10 airports are in the US, including Seattle (3rd), Minneapolis (7th), Charlotte Douglas (8th), Phoenix (9th) and Boston (10th).


About refund.me

refund.me is an international service provider that helps passengers enforce their claims to compensation for flight delays, cancellations and missed connections quickly and easily. Thanks to its specially developed, high precision Advanced Business Logic System (ABL) system, claims can be submitted through the website or the free mobile app, refund.me. refund.me can quickly enforce claims of up to €600 according to EU Regulation 261/2004.

This start up created in August 2012 has made it its mission to make passenger rights worldwide transparent and attainable. Under its current services, refund.me also helps bus, ship and rail passengers file and enforce their claims under the relevant EU regulations (EU 181/11, EU 1177/10, EU 1371/07). In the future it will provide service for mishandled luggage according to the principles of the Montreal Convention.

With regard to air travel, passenger rights have been enforced for hundreds of customers in over 50 countries from 5 continents and 122 airlines and 215 airports. The corporate headquarters of refund.me are located in Potsdam.

 

*Based on claims for flight delays processed by refund.me in 238 airports since August 2012
†Based on claims for flight cancellations processed by refund.me in 229 airports since August 2012

 

 


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