TLC Notices

Industry Notice #16-11 | July 11, 2016

ATTENTION MEDALLION TAXI DRIVERS: INSTRUCTIONS FOR RECEIVING REFUNDS FOR HEALTHCARE FUND CONTRIBUTIONS

Because of a court ruling on April 17, 2014, the TLC instructed taxicab medallion owners to stop withholding a six (6) cents per-ride fee for the Taxi Driver Healthcare Services Fund (HCF). The ruling by the court is now final and the Fund is permanently closed.

Refund Eligibility
If you are a medallion driver who drove between October 1, 2013 and April 17, 2014 (the collection period) and your medallion/fleet owner collected the $0.06 per trip HCF fee from you, you are eligible for a refund for the amount you paid.

Refund Amount
Review your personal trip records to see how much you paid a medallion owner for the HCF during the collection period. If you don't have your trip records, you can find out the number of trips that you completed during the collection period by:

• checking the TPEP portal,
• consulting with your TPEP provider, or
• asking your medallion owner/agent.

Please note that neither TPEP providers nor the TLC can provide data about the actual amounts medallion owners collected from a driver.

Refund Process
To request your refund, contact the medallion owner/s (or the agent/s) that you were driving for during the collection period. If the medallion was transferred since then, for HCF amounts that were paid to the TLC, the TLC has refunded that amount to the current medallion owner/agent on file.

If you are unable to reach the medallion owner on the phone number that you have on file for them, the TLC can provide drivers with the 24-hour number that we have on file for a medallion owner/s. To obtain a phone number of a fleet/garage, please visit our "Current Licensees" page on the TLC website: (http://www.nyc.gov/html/tlc/html/industry/current_licensees.shtml).

Questions?
Medallion Owners/Agents have been informed that, beginning July 15, 2016, failure to return previously collected funds may result in enforcement action. If you have any questions, please e-mail healthcarerefund@tlc.nyc.gov or contact the TLC Call Center at (718) 391-5501.

If you are experiencing difficulties obtaining your refund, you may also contact the TLC's Driver Protection Unit at (212) 676-1201.

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Industry Notice #16-12 | July 14, 2016

TLC ANNOUNCES NEW ONLINE ONLYDRIVER APPLICATION PROCESS, OFF-SITE FINGERPRINTS & PHOTOS

Starting July 14, 2016, applications for a TLC Driver's License must be submitted on-line. Fingerprints and photographs required for a license will no longer be done at TLC. Beginning on July 19, 2016, fingerprints and photographs will be done at ten different centers located throughout New York City.

To apply, applicants must visit the TLC website at www.nyc.gov/lars. Beginning on July 14, this will be the only way to apply for a TLC driver's license.

Starting on July 19, MorphoTrust will be handling fingerprints and photographs for TLC applications. After July 19, once drivers apply online, they will be able to immediately schedule an appointment to have their fingerprints and photos taken.

All driver applicants must complete the fingerprint and photo process, and submit all other licensing requirements within 90 days of applying. For a complete list of the requirements, please visit our web site at: http://bit.ly/TLClicensing.

If you have any questions about the changes please e-mail the TLC at: licensinginquiries@tlc.nyc.gov.

Applicants can make an appointment by going to MorphoTrust's website at: http://www.identogo.com/FP/NewYork.aspx.

Following are ten locations in New York City as well as the hours they are open:

Visit Taxi and Limousine Commission Web site at: http://www.nyc.gov/taxi

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Industry Notice #16-15 | July 20, 2016

NOTICE: IMPROVEMENT SURCHARGE PAYMENT PROCESS FOR STREET HAIL LIVERY PERMIT OWNERS AND MEDALLION OWNERS AND AGENTS HAS CHANGED

Starting on July 25, 2016, you will no longer receive a statement from your TPEP/LPEP provider that lets you know the amount owed for the current quarter’s Improvement Surcharge. Instead, the TLC will post the Improvement Surcharge amounts that are owed directly onto the TLC's License Applications, Renewals & Summonses system (LARS).

This change will start with the second quarter of 2016 for trips that are done between April 1 – June 30, 2016.

To find out the exact amount you owe, please visit LARS. You will continue to make payments using the TLC's On-line Transaction system (LARS), which can be found on our web site at https://www1.nyc.gov/lars.

The timeline for payment of the second quarter of 2016 Improvement Surcharge is as follows:

• July 25th, 2016 – Owners and Agents will be able to view amounts owed on LARS, and begin making payments.
• July 25th, 2016 – Challenge Period begins. Owners and Agents should direct all questions or challenges to:
1. tifcollections@tlc.nyc.gov – for Taxicab Improvement Fund related issues
2. shlifcollections@tlc.nyc.gov – for Street Hail Livery Improvement Fund related issues
• August 5th, 2016 – Challenge Period ends. Amounts due are finalized.
• August 15th, 2016 – Full payment is due to the TLC. Payments may only be made using (LARS) system which can be found at: https://www1.nyc.gov/lars/.
• Failure to submit full payment by August 15th, 2016 will result in fines and/or possible suspension of your license.