Industry Notice #18-03


March 19, 2018

DMV Office Opening at TLC

On March 26, 2018, the New York State Department of Motor Vehicles (DMV) opened an office at Taxi and Limousine Commission’s (TLC) Long Island City Facility located at

31-00 47th Avenue, Long Island City, NY 11101

The DMV office is located inside the TLC’s Licensing facility. This new DMV office will allow owners to complete TLC and DMV transactions in one visit.

The new DMV office will process only the following transactions:

  1. All Medallion Plate and Vehicle transactions,
  2. FHV Plate and Vehicle Transactions that are required as a part of a TLC Plate or Vehicle Transfer application being processed in our Long Island City Facility.
Licensee Where can DMV transactions be completed?
Medallion Owners and Agents DMV office at TLC Licensing facility only
FHV, Paratransit and
Commuter Van Vehicle Owners
DMV office at TLC Licensing facility OR any local DMV office





On December 13, 2017, the TLC passed rules to increase the availability of wheelchair accessible vehicles (WAVs) in the for-hire vehicle sector. The rules require FHV bases to dispatch a minimum percentage of WAV trips, increasing the WAV trips each year.

From July 1, 2018 until June 31, 2019, every base must provide wheelchair accessible service either by dispatching 5% of their trips to any accessible for-hire vehicle, or entering an agreement with an approved Wheelchair Accessible Dispatcher as part of the FHV Accessibility Pilot.

Bases that follow the rule may:

  • Send trips to any accessible green taxi, any accessible livery car or any accessible black car. The accessible car does not need to be affiliated with your base.
  • Count any trip dispatched to an accessible car toward meeting the trip mandate. The passenger does not have to request an accessible car.

FHV Bases should review Frequently Asked Questions about the rules (Link: rules) and the full text of rules.

Any questions about the FHV Accessibility rules can be sent to

All WAV trips must be sent to vehicles licensed by the TLC as FHVs and that pass the TLC’s WAV inspection which includes an inspection of the rear or side entry, working condition of the ramp, appropriate securement system, and anti-slip flooring.

For examples of WAVs commonly used in the for-hire vehicle market, see the list of WAVs approved for use as taxis:



On December 13, 2017, the TLC approved a two-year Pilot Program to evaluate the ability of a central dispatcher to provide wheelchair accessible vehicle (WAV) service in the for-hire vehicle sector.

This pilot will test whether the same technology that allows some FHV bases to match passengers and cars can provide faster and more reliable service for people who use wheelchairs, including meeting the majority of trip requests with wait times of 15 minutes or less.

An FHV base may apply to join the Pilot as:

  1. A Participating Base, responsible for receiving WAV requests from passengers and sending requests to the WAV Dispatcher, or
  2. A WAV Dispatcher, responsible for receiving requests for WAVs from Participating Bases and dispatching WAVs to fulfill those requests.

Any base that does not join the Pilot by June 20, 2018 must comply with the FHV Accessibility rules.

Please review the resolution approving a pilot program to evaluate a response time metric for providing wheelchair accessible for-hire vehicle service. (PDF below)

Any questions about the FHV Accessibility rules can be sent to


NYC Taxi & Limousine Commission - Taxicab Vehicles in Use



The chart below lists the vehicles that can be used with each type of medallion:

  • Unrestricted without an accessibility requirement,
  • Unrestricted required to hack up an accessible vehicle,
  • Alt Fuel or Accessible.

Your medallion may be required to hack up an accessible vehicle, even if you do not own an accessible medallion.

If you have a question about your medallion’s accessibility requirement, please contact the TLC at or (212) 676-1111

TLC will add vehicles to this chart as new vehicles become available and conform to TLC rules and regulations. If you have any questions about a vehicle or retirement issue, please call the TLC hack site at (718) 267-4501.

ACCESSIBILITY REQUIREMENTS: Those unrestricted medallions that are required by TLC to hack up an accessible vehicle may only hack up the Accessible Nissan NV200.

Please note, a maximum of 496 waivers will be granted on a first come, first serve basis.

For more information on the specific criteria that the TLC Safety & Emissions Division requires for Wheelchair Accessible Vehicles, visit the Accessible Vehicle Criteria page.

For more information on the accessibility requires as well as available funding, visit the Taxicab Accessibility Information Page.



Unrestricted medallion owners wishing to hack up an accessible model other than the Accessible Nissan NV200 can learn how to request a waiver here: NYC Taxi & Limousine Commission

Click link boxes below to view advertisers website.