COMMISSIONER’S LETTER
Those
who have read this column over the years know that I have used the words
“it has been a busy month for the TLC” many times. Regardless
of how many times I have used that opening line it has been true, but
never more so than this month!
“What’s
cooking,” as they say? Well, there’s PlaNYC, from which
sprang the acceleration of the hybrid vehicle initiative (with the for-hire
vehicle side of the coin on our planning boards). I will update that
initiative as often as possible though the first milestone dates are
some time away.
Speaking
of milestones, however, we have reached a milestone on the taxicab technology
enhancement program with the approval of all four vendors. Now that
we have reached this goal, and considering the magic dates of August
1 (by which owners must sign contracts) and October 1 (beginning of
the four month cycle during which vehicles must be equipped), our outreach
efforts have gone into overdrive compared even to the aggressive timetable
we had been keeping up to this point.
As
I write this column, we have just come off a highly successful vendor
expo event at our Woodside Safety and Emissions facility at which I
estimate almost 1,000 people came out on a hot day to ask questions,
get answers, and make educated decisions about which companies they
wanted to contract with and which deals were best for them.
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I myself spoke with almost 100 of those who participated in the expo,
listening to their concerns, sometimes debating, but mostly explaining
the reasons why this will be an excellent evolutionary step for the
taxicab industry.
One
of the things that surprised me was how much mis-information still persists
even after all of the outreach the TLC has done. For example, I spoke
to several people who actually thought that the TLC would be deactivating
taximeters for anyone working more than 12 hours! This, of course, is
not in the least bit true. So, not only was the Expo the very best opportunity
for people to see, feel and touch the systems that they will soon be
using as one of their customer service tools, but they had one stop
shopping for both technology systems and the truth about how the systems
will be used!
I
am pleased to report that the Expo proved SO successful that we scheduled
another for Tuesday, July 10, from 2 to 6 p.m. also at the TLC’s
Woodside facility (24-55 BQE West, Woodside, NY 11377).
This
event also proved to be very successful. Almost 1,000 participated in
the TLC’s Technology Vendor Expo.
Before
I wrap this “interim” update of my Commissioner’s
Corner, I do want to remind everyone that the all time, absolute BEST
WAY to get updates on the new technology and its implementation is by
visiting the TLC website: (http://www.nyc.gov/html/tlc/html/industry/taxicab_serv_enh.shtml)
and signing up for “official e-mail updates” by clicking
on those very words on the upper right hand of the TLC homepage at: www.nyc.gov/taxi.
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